Effective Date: 25/6/2025

At Gemau Healthcare Services, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal and health-related information when you use our healthcare services or visit our website.

1. What Information We Collect

We may collect the following types of information:

Personal Details: Name, address, phone number, email
Health Information: Medical history, current condition, treatment plans
Appointment Details: Dates, times, care preferences
Payment Information: Billing address, payment method
Technical Data: IP address, browser type, device info (from website use)

2. How We Use Your Information

We use your information to:

Provide and manage your healthcare services
Schedule and confirm appointments
Communicate with you about your care
Respond to questions or concerns
Improve our services and operations
Meet legal and regulatory requirements

3. How We Protect Your Information

We apply strict security measures to keep your information safe:

Data is stored on secure systems
Access is limited to authorized personnel
We use encryption and firewalls for digital protection

4. Sharing of Information

We do not sell or rent your data. We may share your information only with:

Medical professionals directly involved in your care
Insurance providers or billing agents (with your consent)
Government or legal authorities, if required by law

5. Your Rights

You have the right to:

Request access to your personal data
Correct or update inaccurate information
Withdraw consent (where applicable)
Request deletion of your data, subject to legal limits

To make a request, please contact us using the information below.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You may disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. Continued use of our services means you accept any updates.

8. Contact Us

If you have any questions or wish to exercise your rights under this policy, contact us:

Gemau Health Care Services
Email: support@gemauhealthcareservices.com
Phone: +19728025064, +12146504650
Website: www.gemauhealthcareservices.com